|Salary:||35, 257.95 – 53,985.90|
The Communications Language Translator (CLT) will be responsible for providing translation of both Spanish and English emergency and non-emergency calls over the phone. The CLT will receive instruction in English from a 911 Operator and will promptly restate the question or instruction in Spanish to the caller. The CLT will provide prompt feedback in English to the 911 Operator. In addition, the CLT will process non-emergency and administrative calls for service. The employee will perform other assigned duties. See Job Description in Human Resources for further duties and responsibilities.
- Must be at least 18 years of age.
- Must have a High School Diploma or GED Diploma
- Recognized Translation Certification Preferred or obtained within 6 months of employment
- Required to work any hours or duties as needed, which includes shift work, holidays, and weekends.
- Must be able to work 12-hour shifts; day shift 6:00 a.m. to 6:00 p.m. and night shift 6:00 p.m. to 6:00 a.m. with a four-month rotation.
- Must be able to work in an internal environment for an extended period.
- Must be able to work at a computer station for an extended period.
Knowledge, Skills & Abilities:
- Must be able to fluently speak, read, write and translate from English and Spanish/Spanish to English.
- Must be able to type 30 WPM at 90% accuracy.
- Must have good interpersonal communication and phone skills.
- Must have good written and verbal communications skills.
- Must be able to express/convey questions, instructions and information orally in a clear manner.
- Must be able to simultaneously perform multiple communications tasks to standard under both stressful and non-stressful conditions
- Must have a good team-building skills.
Health, dental, life, and long-term disability insurance for the member paid by the Sheriff’s Office to and subsidy given to help with family coverage.
Free Health Clinic
For all members and members of his/her family on the agency’s insurance plan (Ages 8 and older).
Dispensed at the Health Clinic
Paid Time Off (PTO)
Members gain 16 hours of PTO each month.
The Longevity Benefit awarded to members who have completed five (5) or more years of continuous service with the agency. Beginning with the 5th completed year of service, eight (8) additional hours are added to the member’s PTO balance for each year of service.
Example: A ten-year member receives 96 hours of PTO each year. An additional 48 hours of longevity pay is awarded and deposited into his/her PTO on the merit date.
Members who attend an accredited college or university can receive compensation for completed classes. Members pursuing an undergraduate degree can receive $2,000 per fiscal year; the graduate degree can receive $3,000 per fiscal year.
- $34,398 – $48,521
OSCEOLA COUNTY SUPPORTS THE AMERICANS WITH DISABILITIES ACT OF 1990. APPLICANTS WITH A DISABILITY MAY REQUEST REASONABLE ACCOMMODATIONS THROUGHOUT THE JOB APPLICATION PROCESS BY CALLING 407-344-5240. REQUESTS FOR REASONABLE ACCOMMODATION TO THE JOB APPLICATION PROCESS MUST BE MADE FIVE(5) DAYS IN ADVANCE.
EQUAL OPPORTUNITY EMPLOYER
We encourage veterans, service members and their spouses and family members to apply for employment with this agency; applicants will receive preference and priority in hiring decisions.