IT Service Desk Specialist

Position: IT Service Desk Specialist
Division: IMS
Salary: $33,579.00
Deadline: Until Filled

Job Description

The IT – Service Desk Specialist will provide front-line support and customer assistance for the IMS Section. The employee shall engage in open, professional, and courteous communication with all agency management and personnel.

Requirements:

  • Must have experience in a customer service environment, be capable of multitasking calls while inputting information into systems for tracking service requests, and have an interest in IT operations.
  • Must have a valid Florida driver’s license.
  • Must not have been convicted of a felony.
  • Must not have been convicted of a misdemeanor involving moral character, false statement, perjury, or domestic violence

Knowledge, Skills &Abilities:

  • Must possess initiative and be able to prioritize duties to meet deadlines
  • Must possess good verbal and written communication skills
  • Must be able to work independently as well as in a team environment.

Benefits

OSCEOLA COUNTY SUPPORTS THE AMERICANS WITH DISABILITIES ACT OF 1990. APPLICANTS WITH A DISABILITY MAY REQUEST REASONABLE ACCOMMODATIONS THROUGHOUT THE JOB APPLICATION PROCESS BY CALLING 407-344-5240. REQUESTS FOR REASONABLE ACCOMMODATION TO THE JOB APPLICATION PROCESS MUST BE MADE FIVE(5) DAYS IN ADVANCE.

EQUAL OPPORTUNITY EMPLOYER

We encourage veterans, service members and their spouses and family members to apply for employment with this agency; applicants will receive preference and priority in hiring decisions.