Coronavirus (COVID-19) Information

To protect our employees and the citizens we serve, we have implemented enhanced safety measures as a precaution due to COVID-19.

We remain committed to our duty to serve the people of Osceola County by providing emergency dispatching services without interruption.

Our deputies pride themselves on personal interactions with the public through community policing. At this time, precautionary measures will be taken to ensure deputies maintain a safe distance and wear appropriate attire when necessary while encountering members of the public, especially those who may be ill. We ask that whenever possible persons needing to meet with a deputy to meet the deputy outside or in an open space.
Until further notice, the lobby will be closed and fingerprint services suspended. If you need to speak to someone during business hours, please press the red call button on the wall outside of the lobby doors and a staff member will assist you.

In case of an emergency dial 9-1-1
Non-emergency calls dial: (407) 348-2222
If you need to make a record request please call (407) 348-1157 or email:
Felon Registry: (407) 348-1166
Sex Offender Registry: (321) 697-4378

We encourage whenever possible for persons to use our online reporting service available. To fill a report follow the link at our top menu or click here

The Sheriff’s Office Judicial Services Civil Process Unit will remain operational to receive necessary processes and orders from the court.

We encourage everyone to stay informed by following guidance from the Osceola County Health Department, Florida Department of Health, and the Center for Disease Control (CDC). Prevention is paramount.

We are relying on the advice of medical health professionals to do our part in protecting the residents of Osceola County, the Osceola County Sheriff’s Office, and our employees.

COVID-19 Information for Osceola County, Florida

The Osceola County Office of Emergency Management first declared a Local State of Emergency on March 16, 2020, and is activated and staffed in response to COVID-19.

The Centers for Disease Control (CDC) and the Florida Department of Health (DOH) are the best sources for timely, factual information about preventing infection and transmission of COVID19. The Florida Department of Health has several resources available, including a dedicated website at, a 24/7 call center at 1-866-779-6121 as well as answers by email at Residents are cautioned against sharing information about the virus from sources other than the CDC or Department of Health, as this may lead to misinformation and panic.

These essential steps will best help to reduce the impact of the Coronavirus:

Self-isolate. Reducing contact and exposure to others, and observing curfew and business closures will limit the spread of the illness.
Practice personal hygiene. Frequent hand-washing, using warm water and antibacterial soap; using disinfectants on frequently-touched surfaces; not touching your face with your hands; sneezing into your elbow will all help reduce the chance for infection.
Stock up only on what you need for the coming week. Distribution of goods to stores has not been interrupted, and outside of curfew hours, you are able to shop as usual for the food and supplies you need… but please be considerate of the needs of others and purchase goods responsibly.
If you show symptoms, self-isolate first, if possible. The symptoms of COVID-19 (coughing, fever, shortness of breath) may not merit the need for a test, and the added burden on healthcare resources. If you do need help, please let healthcare workers and first responders know that you have symptoms so that we can take precautions for ourselves.

Until further notice, Osceola County buildings, including those of the Osceola County Property Appraiser, Katrina S. Scarborough CFA, CCF, MCF, Osceola County Tax Collector’s Office – Bruce Vickers and Osceola County Supervisor of Elections, are closed to the public until further notice. Osceola County Government offers a number of services online, through email, and over the phone. With County public buildings being closed to the public to prevent the spread of COVID-19, residents can use the online directory of departments at to find helpful contact information for the services they need.

Additional contacts for commonly used services include:

Osceola County Animal Services, 407-742-8000
Community Development, 407-742-0200
Osceola Library System, 407-742-8888
Mosquito Control, 407-742-0505
Road & Bridge, 407-742-7500
Solid Waste Customer Service, 407-742-7750

Osceola County Emergency Management, in coordination with the Florida Department of Health-Osceola, maintains a registry of Special Needs Citizens as a service to the community. With growing concerns regarding COVID-19, clients can visit…/emerge…/special-needs-program.stml for online enrollment, email, or call 407-742-9001 for assistance.

Osceola County is currently under curfew, which begins at 11 p.m. and ends at 5 a.m. each day. Osceola County officials urge the community to shelter in place, continue to take the directive of social distancing seriously, and to stay home as much as possible unless working, shopping for necessary supplies, getting carry-out meals from restaurants, or attending to urgent medical needs. Individuals should use discretion and adhere to CDC guidelines outside of curfew hours as well, avoiding gatherings with more than 10 people, practice social distancing, and practicing good hygiene and sanitary practices.
The curfew does not apply to first responders, medical personnel, or those traveling to and from work who “are providing essential commodities and services.” Law enforcement in Osceola County has the authority to issue citations or arrest those found breaking the curfew.

Are you a County resident or the owner of an Osceola County business impacted by COVID-19? Osceola County has provided an online resource to report this. Please visit the Osceola Special Needs Page and complete the appropriate form.